FAQ
If you need any further assistance beyond the information provided, please email us at global@homedant.com.
We will review your inquiry and get back to you as soon as possible.
Are HOMEDANT products sold globally?
Are HOMEDANT products sold globally?
Established in 1979, HOMEDANT is a global brand sold on major platforms like Amazon (US, CA, DE, JP) and through various B2B partners in Southeast Asia. We provide efficient global distribution through our strategically located warehouses and direct shipping from South Korea.
What types of shelving do you offer?
What types of shelving do you offer?
We offer a wide range of metal shelving solutions, including standing shelves, rolling shelves, garment racks, pallet racks, and specialty storage systems.
How long does the delivery take?
How long does the delivery take?
- Local Warehouse Stock: Usually takes 3–7 business days.
- Direct Shipping (from HQ, South Korea): Usually takes 20–35 days via sea freight.
Which products are available in the local warehouses?
Which products are available in the local warehouses?
We stock our best selling models in local warehouses across the USA(LA, AZ), Canada, Germany, and Japan to ensure fast delivery. Since available models and sizes vary by region, please contact our sales team for the most up-to-date local inventory list.
I already have a HOMEDANT shelving unit. Is it possible to buy extra shelf sets separately to utilize more space?
I already have a HOMEDANT shelving unit. Is it possible to buy extra shelf sets separately to utilize more space?
Availability for individual shelf sets varies depending on our local warehouse's inventory. Please email us at global@homedant.com with your model name and location, and we will check the availability for you.
I bought HOMEDANT shelving, but parts are missing or were damaged during delivery. What should I do?
I bought HOMEDANT shelving, but parts are missing or were damaged during delivery. What should I do?
Please send an email to global@homedant.com with your order number and photos of the damaged or missing parts. We will get back to you as soon as possible to resolve the issue.
Is HOMEDANT easy to assemble?
Is HOMEDANT easy to assemble?
Yes! Our boltless design allows for a smooth and fast assembly process. Most units can be set up in about 15 minutes by a single person. For a step-by-step guide, please refer to the assembly videos available on our Homedant YouTube channel.
What is the weight capacity of each shelf?
What is the weight capacity of each shelf?
Our shelving units are designed for heavy-duty storage. Based on our 36.2"W 16.5"D model, each tier supports 264 lbs per tier. (Total capacity: 1,320 lbs) You can further increase the capacity by using our "LiftBeam." For more informaion, please contact our sales team at global@homedant.com
How can I pay for my purchase?
How can I pay for my purchase?
We accept Paypal, Eximbay for payment methods. For Wholesale/B2B orders, payments can be processed via Wire Transfer (T/T).
Are your shelving systems suitable for commercial and industrial use?
Are your shelving systems suitable for commercial and industrial use?
Yes, our shelving systems are designed for professional use and built with durable steel to support demanding storage environments.
Do you support bulk orders or B2B purchases?
Do you support bulk orders or B2B purchases?
Yes, we provide bulk purchasing options, wholesale pricing, and dedicated support for B2B and large-scale orders.
Where can I find detailed specifications and load capacities?
Where can I find detailed specifications and load capacities?
Detailed product specifications, dimensions are available in our catalog.
